At Specs Online Shop, we understand that trust is the foundation of every relationship—whether it’s our expert curation of fine spirits and wines or our handling of your personal information. This Privacy Policy outlines how we collect, use, protect, and share information about you when you visit our website specsonline-us.com, make a purchase, or interact with our services.

Just as we meticulously select each Small Batch Bourbon, vibrant Malbec, and craft IPA, we approach your privacy with the same dedication to quality, transparency, and security. We invite you to review this policy to understand our practices.

1. Information We Collect

To provide our curated shopping experience, we collect several types of information:

Information You Provide Directly

  • Account Information: When you create an account, we collect your name, email address, password, and preferred communication preferences.
  • Purchase Information: When you make a purchase, we collect shipping address, billing address, phone number, and payment details.
  • Communication Data: When you contact our customer service team, we collect the content of your messages and any information you choose to provide.
  • Preferences: Your product preferences, tasting notes, and purchase history when you use your account features.

Information Collected Automatically

  • Device and Usage Information: We collect information about your device and how you interact with our website, including IP address, browser type, operating system, referring URLs, and pages viewed.
  • Location Information: We may collect general location information (country/region level) to provide appropriate product selections and comply with regional alcohol regulations.
  • Cookies and Tracking Technologies: As detailed in Section 6, we use cookies and similar technologies to enhance your browsing experience.

Information from Third Parties

  • Payment Processors: When you use PayPal or credit cards, we receive transaction information necessary to fulfill your order.
  • Shipping Partners: We receive tracking information from our logistics partners to update you on your order’s journey from our Las Vegas facility to your doorstep.

2. How We Use Your Information

We use your information with the same care we apply to selecting our products:

  • To Process Your Orders: To fulfill purchases, process payments, arrange shipping, and send order confirmations.
  • To Provide Customer Service: To respond to your inquiries, troubleshoot issues, and provide support.
  • To Personalize Your Experience: To recommend products aligned with your preferences—whether you’re exploring Gin varieties or discovering new Liqueurs Cordials Schnapps.
  • To Improve Our Services: To analyze website usage, enhance functionality, and develop new features.
  • To Communicate With You: To send transactional messages, service updates, and (with your consent) marketing communications about new arrivals, limited releases, and curated selections.
  • To Ensure Security: To protect against fraudulent transactions and unauthorized access to your account.
  • To Comply with Legal Obligations: To meet regulatory requirements, particularly those related to alcohol sales and age verification.

Our Philosophy: We never sell your personal information to third parties for their marketing purposes. Your data is used exclusively to enhance your Specs Online Shop experience.

3. Information Sharing and Disclosure

We share your information only in the following circumstances:

Service Providers

We engage trusted third parties to perform essential functions:

  • Payment Processors: Such as credit card networks and PayPal, to securely process transactions.
  • Shipping and Logistics Partners: To deliver your curated selections worldwide (excluding Asia and certain remote regions).
  • IT and Infrastructure Providers: To host our website and maintain our systems.
  • Marketing and Analytics Providers: To help us understand how our community engages with our offerings.

All service providers are contractually obligated to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request, including to verify legal drinking age in compliance with alcohol regulations.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and outline your choices.

With Your Consent

We will share information with third parties when we have your explicit consent to do so.

4. Data Storage and Security

We protect your information with the same diligence we apply to storing our fine beverages:

Data Storage

Your information is stored on secure servers located in the United States. By using our services, you acknowledge that your information may be transferred to and processed in the United States, which may have different data protection laws than your country of residence.

Security Measures

  • Encryption: We use industry-standard encryption (SSL/TLS) to protect data transmitted between your browser and our servers, particularly during checkout.
  • Access Controls: We limit access to your personal information to employees and contractors who need it to perform their duties.
  • Secure Facilities: Our physical and technical security measures are designed to protect against unauthorized access, alteration, or destruction of data.
  • Payment Security: We comply with PCI DSS standards for handling credit card information and do not store complete payment card details on our servers.

While we implement robust security measures, no system is completely impenetrable. We encourage you to use strong passwords and protect your account credentials.

5. Your Rights and Choices

As a discerning individual, you have control over your personal information:

Access and Update

You can access and update your account information at any time by logging into your Specs Online Shop account.

Marketing Communications

You may opt out of marketing emails by clicking the “unsubscribe” link in any marketing email or adjusting your preferences in your account settings. Transactional emails related to your orders will continue to be sent.

Account Deletion

You may request deletion of your account by contacting our customer service team. Note that we may retain certain information as required by law or for legitimate business purposes, such as maintaining transaction records for financial reporting.

Data Subject Rights

Depending on your location, you may have additional rights under applicable privacy laws (such as GDPR or CCPA), including:

  • Right to access the personal information we hold about you
  • Right to rectification of inaccurate information
  • Right to erasure of your personal information
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent

To exercise these rights, please contact us using the information in Section 8. We will respond to your request in accordance with applicable laws.

6. Cookies and Tracking Technologies

Like many curated online experiences, we use cookies and similar technologies:

What Are Cookies?

Cookies are small data files placed on your device when you visit our website. They help us remember your preferences, understand how you navigate our selection, and enhance your overall experience.

How We Use Cookies

  • Essential Cookies: Necessary for website functionality, such as maintaining your shopping cart and enabling secure checkout.
  • Preference Cookies: Remember your language preference, currency selection, and other settings.
  • Analytics Cookies: Help us understand how visitors interact with our website, allowing us to improve navigation and product presentation.
  • Marketing Cookies: Used to show you relevant advertisements on other websites, based on your browsing history with us (with your consent).

Your Cookie Choices

Most web browsers allow you to control cookies through their settings. You can usually set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.

When you first visit our website, you will be presented with a cookie consent banner where you can manage your preferences.

7. International Data Transfers

As a global retailer serving discerning palates worldwide (excluding Asia and certain remote regions), your information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws through appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.

8. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Specs Online Shop
4375 Hall Street
Las Vegas, US 89101
Email: [email protected]

For privacy-specific inquiries, please include “Privacy Policy” in the subject line. We aim to respond to all legitimate requests within 30 days.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or services. The “Last Updated” date at the top indicates when the policy was last revised. We encourage you to review this policy periodically to stay informed about how we protect your information.

If we make material changes, we will notify you through email or a prominent notice on our website before the changes become effective.

Specs Online Shop — Serving Discerning Palates Worldwide

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