1. Acceptance of Terms

By accessing and using the Specs Online Shop website (specsonline-us.com) and placing orders, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.

We reserve the right to update these terms at any time to better serve our global community. The “Last Updated” date at the bottom of this page indicates the most recent revision.

2. User Eligibility and Responsibilities

To purchase from Specs Online Shop, you must:

  • Be of legal drinking age in your country of residence and the delivery destination
  • Provide accurate, complete, and current information for all transactions
  • Use the website and services only for lawful purposes
  • Accept responsibility for all activities under your account
  • Ensure that someone of legal drinking age is available to receive the delivery

User Responsibilities:

  • You are responsible for verifying that alcohol delivery is legal in your jurisdiction
  • You must provide accurate delivery information; we are not responsible for failed deliveries due to incorrect addresses
  • You agree not to resell products purchased from our shop
  • You accept responsibility for any customs duties, taxes, or import restrictions in your country

3. Product Information and Service Description

Specs Online Shop specializes in curated spirits, wines, and beers, including our Small Batch Bourbon, expressive Malbecs, and meticulously crafted IPAs & Lagers. We take great care in presenting accurate product information, including:

  • Product descriptions, origins, and tasting notes
  • Alcohol content and volume
  • Producer information
  • Recommended serving suggestions

Important: While we strive for accuracy, slight variations may occur between product batches. Product images are for illustrative purposes and may not reflect exact packaging. We reserve the right to correct any errors in product information or pricing.

Geographic Availability: We deliver to a global community of enthusiasts, excluding select remote regions and parts of Asia. If your region is not served, we will notify you during checkout.

4. Ordering and Payment Terms

When you place an order with Specs Online Shop, you are making an offer to purchase products under these terms.

Order Process:

  1. Add products to your cart and proceed to checkout
  2. Provide accurate shipping and billing information
  3. Select your preferred shipping method
  4. Review your order and confirm acceptance of these terms
  5. Complete payment through our secure system
  6. Receive order confirmation via email

Payment Methods:

We accept Visa, MasterCard, JCB, and PayPal. All payments are processed securely through encrypted connections. Your payment will be charged when your order is processed for shipment.

Order Acceptance: Receiving an order confirmation does not guarantee final acceptance. We reserve the right to refuse or cancel any order for reasons including but not limited to: product availability, pricing errors, suspected fraudulent activity, or inability to deliver to your location.

Pricing and Taxes:

All prices are listed in US dollars. Prices do not include applicable sales taxes, VAT, or customs duties, which are the responsibility of the customer based on the delivery destination.

5. Shipping and Delivery

Our shipping policy reflects our commitment to delivering our curated collection with care and transparency.

Order Processing:

All orders are carefully prepared and dispatched within 1-2 business days.

Shipping Methods:

  • Standard Shipping: Via DHL or FedEx. Delivery typically occurs within 10-15 business days after shipment. A flat fee of $12.95 applies.
  • Free Shipping: Available on orders over $50, shipped via EMS. Delivery typically occurs within 15-25 business days after shipment.

You will receive a tracking notification once your order is on its way. Delivery times are estimates and may vary due to customs processing, weather, or other factors beyond our control.

Customer Responsibilities for Delivery:

  • Ensure someone of legal drinking age is available to receive and sign for the delivery
  • Provide accurate delivery address information
  • Inspect packages upon delivery and note any visible damage on the delivery receipt
  • Contact us within 24 hours of delivery regarding any shipping damage or issues

6. Returns and Exchanges

Our returns policy is designed with the same integrity that guides our product selection, prioritizing quality and customer satisfaction.

Eligibility & Timeframe:

To be eligible for a return or exchange, the item must be in its original, unopened condition, with all seals intact and in the original packaging. Requests must be initiated within 15 days of the delivery date.

Non-Returnable Items: In alignment with industry standards for hygiene, safety, and product integrity, the following cannot be returned or exchanged:

  • Opened bottles or products with broken seals
  • Items from personalized collections (as indicated on the product page)

Return Process:

  1. Contact Customer Service at [email protected] within 15 days of delivery
  2. Include your order number and reason for return
  3. Receive Return Merchandise Authorization (RMA) and instructions
  4. Securely package items in original packaging with RMA clearly marked
  5. Ship to our facility in Las Vegas using a trackable service

Return Shipping Costs: Return shipping costs are the customer’s responsibility, unless the return is due to our error or a defective product.

Refunds:

Once approved, refunds are processed to your original payment method within 5-10 business days. The refund covers the cost of returned products; original shipping fees are non-refundable unless the return is due to our error.

Exchanges:

To exchange an item, follow the standard return process and specify the desired product in your initial email. After inspection of the returned item, we will ship the new product, adjusting for any price difference.

7. Intellectual Property

All content on the Specs Online Shop website, including but not limited to text, graphics, logos, images, product descriptions, and software, is the property of Specs Online Shop or its content suppliers and is protected by international copyright and trademark laws.

You may not:

  • Reproduce, distribute, or modify any website content without our express written permission
  • Use our trademarks, logos, or proprietary information for any purpose without authorization
  • Use any automated systems or software to extract data from our website
  • Create derivative works based on our website content or product descriptions

Limited permission is granted to electronically copy and print hard copies of pages from this website solely for personal, non-commercial purposes related to placing an order with Specs Online Shop.

8. Limitation of Liability

Specs Online Shop strives to provide accurate information and quality products, but we must clarify the limits of our responsibility:

To the fullest extent permitted by law, Specs Online Shop shall not be liable for:

  • Any indirect, incidental, special, or consequential damages arising from your use of the website or products
  • Damages resulting from delays in shipping or delivery beyond our estimated timeframes
  • Issues arising from improper storage or handling of products after delivery
  • Personal preferences regarding taste, aroma, or other subjective product characteristics
  • Any third-party actions, including customs delays, carrier issues, or regulatory changes

Our total liability for any claim related to your order shall not exceed the purchase price of the products in question.

Product Consumption: You acknowledge that alcohol consumption carries inherent risks. You agree to consume our products responsibly and in accordance with all applicable laws and health guidelines.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, available on our website, details how we collect, use, and safeguard your data.

By using our website and services, you consent to our collection and use of information as described in our Privacy Policy, including for order processing, customer service, and—with your permission—information about new products and offers.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of Nevada, United States, without regard to its conflict of law provisions.

Any disputes arising from these terms or your use of our services shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be settled in the courts of Clark County, Nevada.

We encourage you to contact us directly at [email protected] with any concerns before pursuing formal dispute resolution.

11. Contact Information

Our customer service team, dedicated to the same excellence found in our Chardonnay and Liqueurs Cordials Schnapps, is here to

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